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Legal Stuff

Okay, we know this bit’s boring, but it’s got to be said, so here goes…

General Terms

1.1 By purchasing from this site you accept the following terms and conditions with Advanced In-Car Technologies .

1.2 All prices include VAT.

1.3 Prices may vary according to quantities ordered and availability.

1.4 All products are subject to availability.

1.5 All offers and promotions are subject to availability and are valid until stated closing date, and may be withdrawn at any time without prior notice.

1.6 All images are for representation purposes only and may vary.

1.7 All prices are subject to supplier prices remaining constant, and can be changed at any time before point of sale.

1.8 This website is strictly for use by our customers, suppliers and authorised parties.

1.9 Misuse of our facilities including our credit card payment system ‘gateway’ will result in investigation and prosecution if found guilty.

Payment Terms

2.1 Products may be purchased by credit/debit card, Paypal, or bank transfer.

2.2 All funds must be cleared fully before goods are shipped. Any payment not made in full will result in goods not being despatched.

2.3 The total cost of your purchase will be the price of the products you order, the delivery charge, plus any additional services you require.

Delivery Terms

3.1 Delivery is subject to availability and lead-times. Advanced In-Car Technologies will endeavour to despatch your order as fast as we can. Most orders are dispatched for delivery within 2-5 working days. However, please allow a maximum of up to 20 working days to receive goods in certain circumstances.

3.2 Please use the delivery details given to you at the time of order as a guide only. Do not make special arrangements based on the estimated time and date of delivery. We use third party couriers and are unable to guarantee a specific date or time.

3.3 We cannot be held liable for any delays or consequences of delays in the delivery of goods.

3.4 Please ensure that your address and contact details are correct at time of order.

3.5 If nobody is at home at time of delivery please collect your items from the delivery company, or alternatively arrange for somebody to receive it in your absence. If the goods aren’t collected within a certain number of days, the courier will return the goods back to us. In this instance a second delivery charge will be payable to Advanced In-Car Technologies as we will need to resend the goods.

3.6 At the time of delivery or collection you must check your parcel/s for any signs of damage. If the goods are damaged you must contact us within one working day and obtain a reference number.

Fitting Terms

4.1 All products are fully checked and verified before leaving Advanced In-Car Technologies .

4.2 We recommend that all products are fitted by a professional. Advanced In-Car Technologies do not accept any liability for damage caused by ill-fitting, misuse or negligence of any parts supplied.

4.3 Advanced In-Car Technologies will not replace or refund items that have been damaged as a consequence of ill-fitting, misuse or negligence.

4.4 To maintain your manufacturer’s warranty, correct installation procedures must be followed and to a suitable standard.

Returns and Exchanges

4.5 Advanced In-Car Technologies will offer a full refund on items that are returned to us – unopened and undamaged – within 7 days of when you receive the goods.

4.6 For a full refund to be given there must be no damage to any of the outer and internal packaging or equipment. In the case of opened items, or items that have damage to internal packaging or wrapping, we charge a minimum 15% handling fee.

4.7 Items that have been tested or used will be charged a minimum 25% handling fee.

4.8 If a product is returned to us with missing packaging or if any of the product’s equipment is absent, such as looms, remote controls, or instruction manuals, the customer will be charged the appropriate fee for the extent of the damage and/or loss.

4.9 The customer is responsible for the safe transit of all returned goods. If the items returned are lost or damaged during transit then the customer will be liable for all costs incurred.

These terms and conditions do not affect your statutory rights as a consumer.